Viewson Consulting ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Your Rights: Depending on your location (Canada, EU, US), you have specific rights regarding your personal data. See the "Your Privacy Rights" section below for details.

1. Information We Collect

1.1 Information You Provide

• Contact Information: Name, email address, phone number, company name, job title

• Communication Data: Any information you provide when contacting us via email, contact forms, or consultation requests

• Business Information: Details about your company, IT infrastructure, and challenges shared during consultations

1.2 Automatically Collected Information

• Technical Data: IP address, browser type, operating system, device information

• Usage Data: Pages visited, time spent on pages, links clicked, referring website

• Cookies: See our Cookie Policy section below

2. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To provide fractional CTO services, consultations, and assessments

• Communication: To respond to inquiries, send newsletters, and provide updates

• Business Operations: To manage client relationships, invoicing, and contract fulfillment

• Marketing: To send relevant content, case studies, and service updates (with your consent where required)

• Website Improvement: To analyze website usage and improve user experience

• Legal Compliance: To comply with applicable laws and regulations

3. Legal Basis for Processing (GDPR)

For users in the European Union, we process your personal data based on:

• Consent: Where you have given explicit consent (e.g., newsletter signup)

• Contract Performance: To fulfill our service agreement with you

• Legitimate Interests: To operate our business, improve services, and communicate with clients

• Legal Obligation: To comply with applicable laws and regulations

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist with email delivery, website hosting, payment processing, and analytics (all bound by confidentiality agreements)

• Professional Advisors: Lawyers, accountants, and consultants as necessary for business operations

• Legal Requirements: When required by law, court order, or to protect our legal rights

• Business Transfers: In the event of a merger, acquisition, or sale of assets

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain client relationships

• Comply with legal, tax, and accounting obligations (typically 7 years)

• Resolve disputes and enforce agreements

After the retention period, we securely delete or anonymize your data.

6. Your Privacy Rights

6.1 Canadian Residents (PIPEDA)

You have the right to:

• Access your personal information we hold

• Correct inaccurate or incomplete information

• Withdraw consent for marketing communications

• File a complaint with the Office of the Privacy Commissioner of Canada

6.2 EU Residents (GDPR)

You have the right to:

• Access: Request a copy of your personal data

• Rectification: Correct inaccurate or incomplete data

• Erasure: Request deletion of your data ("right to be forgotten")

• Restriction: Limit how we use your data

• Data Portability: Receive your data in a machine-readable format

• Object: Object to processing based on legitimate interests

• Withdraw Consent: Withdraw consent at any time (does not affect prior processing)

• Lodge a Complaint: File a complaint with your local data protection authority

6.3 US Residents

Depending on your state (e.g., California, Virginia, Colorado), you may have additional rights including:

• Right to know what personal information is collected

• Right to delete personal information

• Right to opt-out of the sale of personal information (we do not sell data)

• Right to non-discrimination for exercising privacy rights

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Essential Cookies: Enable core website functionality

• Analytics Cookies: Understand how visitors use our website (e.g., Google Analytics)

• Marketing Cookies: Deliver relevant content and measure campaign effectiveness

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

8. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (SSL/TLS)

• Secure storage and access controls

• Regular security assessments

• Employee training on data protection

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure adequate safeguards are in place, including:

• Standard Contractual Clauses (for EU transfers)

• Data Processing Agreements with third-party vendors

• Compliance with applicable cross-border data transfer regulations

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the updated policy on this page with a new "Last Updated" date

• Sending an email notification (if you have subscribed to our communications)

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

• Email: [email protected]

• Website: www.viewson.com

For EU residents: Our data protection representative can be contacted at the email above.